Last Updated: June 2026
Customized Products
Customized, printed, embroidered, or branded products are non-returnable and non-refundable except in cases of:
- Manufacturing defects
- Wrong product delivered
- Printing errors caused by us
- Damaged products received
Non-Customized Products
Non-customized products may be returned within 14 days of delivery if:
- Unused
- Unwashed
- In original packaging
- Accompanied by proof of purchase
Replacement Eligibility
Replacement requests may be approved for:
- Damaged products
- Defective products
- Incorrect products shipped
- Branding or printing mistakes attributable to us
Inspection
Returned products are inspected upon receipt before approval of replacement or refund.
Return Shipping Charges
For approved returns and replacements, return shipping costs will be borne by United Fashion Mart Pvt. Ltd.
Return Request Process
Customers must email:
within the eligible return period along with:
- Order Number
- Product Photos
- Description of Issue